eportfolio

Rob Dicken

SEASONED IT PROFESSIONAL | EXPERT | INSTRUCTOR

gaming & pop culture enthusiast

Bio

IT Is My Lifeblood

I have been involved with Information Technology for over 23 years. To a 40-year-old man such as myself, that’s a long time!


Over the course of those 23 years, I have taken many different roles ranging from Independent IT Consulting, Sales, Technical Account Manager, Business Analysis, Application/Software Support, Programming, Systems Engineering/Administration, Data Mining, SQL Report Development and Maintenance, to even SQL Database Administration.


Many people categorize me, and I consider myself a “Jack-of-all-Trades.” Most of my life and career have been transformed by Information Technology, and I honestly would not have it any other way!


BACKGROUND

Gateway Community & Technical School - Covington, KY

Adjunct Instructor of Information Technology

August 2023 – Present


The United States Playing Card Company / Cartamundi Entertainment NA – Erlanger, KY

Senior Systems Support Engineer

December 2020 – Present


Byte This! Tech Solutions – California, KY (Self-Employed)

Position: Owner & IT Consultant

March 2006 – Present


Aristocrat Technologies - Las Vegas, NV

Position: Technical Account Manager/Business Analyst

September 2018 – September 2019


Summit Trucking, LLC – Clarksville, IN

Position: SQL Report Developer & DBA

March 2017 – July 2017


OnTrac (Express Messenger Systems) – Louisville, KY

Position: Database/Software Support Specialist

October 2013 – September 2015



EDUCATION

Information Technology, Master of Science (Current Pursuing)

August 2023 – Current

University of Cincinnati


Computer Information Technology, Bachelor of Arts (Graduate)

August 2021 – April 2023

Southern New Hampshire University


Computer Information Technology, Associate of Applied Science (Graduate)

August 2006 – August 2008

Ivy Tech Community College, Lawrenceburg, Indiana



I take great pride in the following:


  • Helping businesses transform their technology processes and infrastructure.
  • Instructing future technology professionals through classroom curriculum and real-world business experiences.

Work with me!